Privacy Policy

Thread and Pixel (“we,” “us,” or “our”) understands the importance of protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and retain your information when you use our website (https://threadsandpixel.com/) or engage our services. Looking for Terms and Conditions?

Information We Collect:

  • Personal Information: This includes information that identifies you personally, such as your name, email address, phone number, address, IP address, browser type, operating system, and browsing history on our website. We collect this information through various ways, including:
    • Contact forms, proposals, and project questionnaires
    • Email and other communications with us
    • Analytics tools (anonymized)
  • Non-Personal Information: This includes information that does not identify you personally, such as demographic data, aggregated usage statistics, and browsing preferences. We collect this information automatically through cookies and similar technologies as you navigate our website.

How We Use Your Information:

  • To fulfill your requests and complete projects: We use your information to communicate with you about your project, send you updates, deliver completed projects, and manage billing and invoicing.
  • To improve our website and services: We use your non-personal information to analyze how users interact with our website, improve its design and functionality, and personalize your experience.
  • For marketing and advertising: We may use your personal information to send you marketing and promotional materials about our services. You can opt out of receiving these communications at any time by contacting us at [your email address].
  • For legal and compliance purposes: We may use your information to comply with applicable laws and regulations, defend legal claims, and protect our rights and interests.

Information Sharing and Disclosure:

We will not share or disclose your personal information with any third party except:

  • Service providers: We may share your information with trusted service providers who help us operate our website and provide our services, such as web hosting providers, email service providers, and analytics providers. These providers are obligated to keep your information confidential and may only use it to perform the services they are providing to us.
  • Legal requirements: We may disclose your information if required by law, such as in response to a court order or subpoena.
  • Merger or acquisition: We may disclose your information if we are involved in a merger, acquisition, or other business transaction.

Data Retention:

We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Choices and Rights:

You have the right to access, correct, delete, or restrict the processing of your personal information. You also have the right to withdraw your consent for our use of your information at any time. You can exercise these rights by contacting us at [your email address].

Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Children’s Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. We will delete the information from our records.

Changes to this Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at [your email address].

Additional Notes:

  • This Privacy Policy may be subject to change based on applicable laws and regulations.
  • This Privacy Policy is governed by the laws of the State of [your state] and you consent to the exclusive jurisdiction of the courts in that state for any disputes arising out of or relating to this Privacy Policy.